Downloads
Click to download a detailed pdf of the training courses we offer.
Course name
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IC3 Basic Computing
The IC3 certification program is a global, validated, standards-based training and certification program for basic computing and Internet knowledge and skills. Successful completion of IC3 ensures you have the knowledge and skills required for basic use of computer hardware, software, networks and the Internet. IC3 is your gateway to advancement in education, employment, or other certification programs.
QuickBooks Accounting
Bookkeeping QuickBooks Premium 2010
BASICS teaches you how to perform daily
accounting tasks in the Sales process, tracking
revenue, managing expenses, General
Ledger, Trial Balance & MIS Reporting. This
course is geared towards someone who will
primarily be doing data entry in QuickBooks.
Customer Service
This one-day HDI Customer Service Representative (HDI-CSR) course introduces the skills and techniques required to provide exceptional customer service and support. It applies to both support center and call center environments.
Medical Billing
Medical Claim Professional
• Medical Terminology
• Medical Billing
• Insurance Claims
• Medical Terminology
• Medical Billing
• Insurance Claims
Course name
Descripton
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CompTIA A+
The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.