The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
PMP® Certification from the Project Management Institute is the Industry standard for demonstrating competence and a solid foundation for project management skills. This workshop provides strategies to condense your study efforts and methods you can use for the multiple answer questions that achieve a higher score on the exam.
CAPM recognizes individuals with a demonstrated understanding of the fundamental knowledge, processes and terminology as defined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide), the standard of project management’s good practices.
This new ITIL ® V3 Foundation course offers students a comprehensive and high quality approach to obtaining their v3 foundation certificate credits. This course is based on ITIL ® V3 Service life cycle approach to service quality and core capabilities.